Microsoft is tapping the power of AI to provide customers of its Dynamics 365 business applications suite with new features. The company announced a series of capabilities at its Ignite conference today focused on bringing intelligence to business processes, including a pre-built chatbot designed to field customer service queries.
Full article here: https://venturebeat.com/2017/09/25/microsoft-dynamics-365-customers-get-service-chatbots-as-part-of-ai-push/
