AI in CRM

Since yesterday, Salesforce is bringing Artificial Intelligence prioritization and task management skill to CRM.

Salesforce CEO Marc Benioff launched the larger Einstein project last year, promising to bring artificial intelligence to all of the company’s products and services.

Further details here

http://www.geekwire.com/2017/salesforce-adds-einstein-artificial-intelligence-tools-customer-service-platform/

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