“Normalization of deviance” or shortcuts vs. safety

In 1986, the space shuttle Challenger exploded. Could this “predictible surprise” be avoided? Mike Mullane believes that it was a succession of mistakes that caused NASA’s first in-flight tragedy.

Especially when pressure is high, the team feels under pressure and wrong decision can result of it. Project Management is about quality, not quantity!

At Lili, we believe that a strong Project team is for and foremost a team of individuals who are willing to work together because they can rely on each other. The indirect result of this mutual trust is more efficiency, reactivity, compliance and alignment for the corporate.

Video

 

Book review

The Challenger Launch Decision, Diane Vaughan (1996)

http://web.mit.edu/esd.83/www/notebook/The%20Challenger%20Launch%20Decision_1.pdf

 

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